Privacy Policy

Last Updated: October 26, 2023

Welcome to chatz.top ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chatz.top (the "Site") and use our services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services, including information:

1.1 Information You Provide Directly

• Account Data: When you register for an account, we may collect your username, email address, and password.
• Communication Data: When you contact us via email or our support channels, we collect the content of your messages and your contact details.
• User Content: We collect the content you generate, submit, or post through our Services, such as chat conversations, prompts, and feedback.
• Payment Information: If you make a purchase, our third-party payment processors collect payment card details and billing information. We do not store full payment card numbers on our servers.

1.2 Information Collected Automatically

• Usage Data: We automatically collect information about your interaction with the Services, including IP address, browser type, device identifiers, operating system, pages viewed, links clicked, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and hold certain information. Please see our dedicated Cookies section for more details.
• Log Files: Our servers automatically record information ("log data") created by your use of the Services, including details of your requests.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as analytics providers (like Google Analytics) or social media platforms, if you connect your account or use social login features.

2. Use of Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Services: To operate, maintain, and deliver the features and functionality of the Services, including processing your chats and managing your account.
• To Improve and Personalize: To understand how our Services are used, diagnose problems, and develop new features, products, and services. We may use data to personalize your experience.
• To Communicate With You: To send you service-related announcements, technical notices, updates, security alerts, and administrative messages. With your consent, we may also send you promotional communications.
• To Ensure Security and Prevent Fraud: To monitor and verify accounts and activity, combat spam, malware, malicious activities, and enforce our Terms of Service.
• To Process Transactions: To facilitate any purchases you make and to manage billing.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

• Security Measures: We use measures such as encryption (SSL/TLS), access controls, and secure server infrastructure to protect your data.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Retention periods vary based on the type of data and its purpose.
• Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our Services ("Service Providers"). These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
• International Transfers: Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

• What Are Cookies: Cookies are small data files placed on your device. They help us improve our Services and your experience, remember your preferences, and understand which areas are popular.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
• Your Choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access and Portability: The right to request access to and a copy of the personal information we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information under certain circumstances.
• Restriction and Objection: The right to request restriction of processing or to object to our processing of your personal information.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
• Cookie Controls: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

6. Children's Privacy